Last updated: October 2025

Welcome to Bola HMC. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our site.

1. General Information

This website is operated by Bola HMC. Throughout the site, the terms “we,” “us,” and “our” refer to Bola HMC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. Products and Services

Bola HMC specialises in handcrafted leather goods including bags, wallets, belts, and accessories. Each product is individually handmade, which means slight variations in texture, colour, or finish are part of the unique character of our craftsmanship.

We make every effort to display our products as accurately as possible, but we cannot guarantee that your device’s display of colours will be accurate.

We reserve the right to discontinue any product at any time.

3. Orders and Payments

All orders placed through our website are subject to acceptance and availability.

• Prices for our products are subject to change without notice.

• We accept major payment methods as listed on our checkout page.

• Once an order is placed, you will receive a confirmation email.

We reserve the right to cancel or refuse any order for any reason, including but not limited to availability, errors in product information, or suspected fraud.

4. Shipping and Delivery

We aim to process and dispatch all orders promptly. Delivery times may vary depending on your location and shipping method.
Bola HMC is not responsible for delays caused by courier services or customs.

For more details, please visit our Shipping Policy page.

5. Returns and Refunds

We stand by the quality of our handcrafted goods. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

Please visit our Return & Refund Policy page for full details.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, are the intellectual property of Bola HMC and are protected by applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any part of the website or its materials without our prior written consent.

7. Limitation of Liability

Bola HMC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
We do not guarantee that our website will always be available or free of errors.

8. User Responsibilities

You agree not to misuse our website or engage in any activity that disrupts, damages, or impairs its functionality.
You must not use our products for any illegal or unauthorised purpose.

9. Third-Party Links

Our website may contain links to third-party websites or services not owned or controlled by Bola HMC.
We are not responsible for the content, policies, or practices of any third-party websites.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: support@bolahmc.com
📍 Location: Melbourne, Victoria, Australia